Travlixa™
Travlixa™ is operated by Shanghai Meijinfeng Network Technology Co., Ltd. We are committed to providing thoughtfully designed travel accessories together with clear, dependable customer support throughout your journey.
Pudong New Area, Shanghai, China
Here When Your Journey
Needs A Little Help.
Travel should feel simpler — and getting help should too.
Whether you're checking the details of a Travlixa™ product, need assistance with an existing order, have a delivery question, or want help understanding how an item is designed to be used, our customer care team is here to assist.
We aim to make every interaction clear, helpful and straightforward, so you can spend less time worrying about the details and more time preparing for where you're going next.
Simple Support.
Clear Communication.
Email is recommended for order questions, product assistance, delivery concerns and general customer support.
Telephone support is available during our regular business hours.
Messages received outside normal service hours can be reviewed when our customer care team is next available.
Already Placed
An Order?
To help us locate your purchase and respond more efficiently, please include as much relevant order information as possible when contacting our team.
Include the order number shown in your order confirmation.
Providing the purchaser's name helps us identify the correct order.
Use the same email address that was entered during checkout whenever possible.
Let us know what you need help with so we can direct your request appropriately.
Questions Before
Your Next Journey?
Not every trip is the same, and not every traveler needs the same setup. If you're unsure about a product's intended use, dimensions, travel application or general care, you can contact our team before placing an order.
When asking about a specific item, please include the product name so we can provide information relevant to that product.
Support For The Details
Along The Way.
Wherever You're Going,
We're Glad To Be Part Of The Journey.
Thoughtful travel begins with the little details. Our team is here to help make those details a little easier.