Travlixa™
Travlixa™ is operated by Shanghai Meijinfeng Network Technology Co., Ltd. This Payment Policy explains the payment methods available on our store, how transactions are processed, and what customers should know before completing an order.
Pudong New Area, Shanghai, China
A Simple Checkout
Before The Journey Begins.
Paying for your order should feel straightforward.
Travlixa™ provides commonly used online payment methods so customers can complete their purchase through a secure checkout environment. The payment methods available to you may depend on your location, device, payment provider and checkout configuration.
Unless otherwise shown during checkout, purchases made through Travlixa™ are processed in United States Dollars.
Familiar Payment.
Securely Processed.
If PayPal is available and selected during checkout, you will be directed to PayPal's payment environment to complete the transaction.
Depending on the options PayPal makes available in your region, you may be able to complete payment using your PayPal account or an eligible debit or credit card.
Choose PayPal from the payment methods displayed at checkout.
Follow the instructions shown within PayPal's payment environment.
Once payment is completed, your order can proceed to confirmation.
Pay With The Card
You Already Use.
Where card payment is available, customers can use eligible credit or debit cards supported by the payment provider shown during checkout.
The exact card brands and payment options available can vary by country, payment gateway and transaction conditions. The currently supported options will be displayed before you complete your purchase.
Card transactions are handled through authorized payment-processing services.
Travlixa™ does not intentionally store your complete debit or credit card number on our own store systems.
Final authorization is determined by your bank, card issuer or payment provider.
Designed To Keep
Checkout Protected.
Protecting transaction information is an important part of the Travlixa™ checkout experience.
Payment information is transmitted through secure checkout infrastructure and processed by the payment services available through our store.
Payment details are transmitted through protected checkout technology.
Transactions are processed through supported third-party payment services.
We aim to limit the handling of sensitive payment data to what is necessary for completing your purchase.
When A Payment
Needs Approval.
A submitted order is not considered fully paid until the applicable payment provider or financial institution successfully authorizes the transaction.
In some cases, your bank or payment provider may request additional verification before approving the purchase. These security checks are controlled by the provider rather than Travlixa™.
If Checkout
Doesn't Complete.
A payment can occasionally be declined or fail to process for reasons determined by the bank or payment provider.
Confirm that your card details and billing information have been entered correctly.
Check that your card has sufficient available funds or credit for the transaction.
Your bank may block certain online, international or unfamiliar transactions as a security measure.
If the issue continues, contact your bank, card issuer or payment provider for more information.
Accurate Details Help
Keep Checkout Moving.
When requested during checkout, billing information should match the information associated with the payment method as closely as possible.
Incorrect cardholder names, billing addresses, postal codes or other verification details can result in payment rejection or additional verification.
Shopping From
Outside The United States?
Travlixa™ transactions are processed in USD unless another currency is clearly displayed and confirmed during checkout.
If your payment account uses another currency, your bank or payment provider may convert the transaction. Exchange rates and any foreign transaction or conversion fees are determined by your financial institution and are outside the control of Travlixa™.
Something On Your Statement
Look Unusual?
Sometimes a bank may display a temporary authorization or pending transaction while the payment is being processed. A pending authorization is not always the same as a completed duplicate charge.
If you believe you have been charged more than once for the same Travlixa™ order, please review your finalized bank transactions and contact our customer service team with your order number and relevant payment details.
When contacting customer service, do not send your complete debit or credit card number, card security code or other highly sensitive payment credentials.
Approved Refunds Return
Through The Payment Route.
When a refund is approved under the applicable Travlixa™ refund or return policy, it is generally issued to the original payment method used for the order.
After a refund has been initiated, the time required for the funds to appear can vary depending on the bank, card issuer or payment provider.
Need Help With
A Payment Question?
Our customer service team can help with general questions related to Travlixa™ orders, payment status and checkout information.
For order-related payment questions, please include your order number whenever possible. For card authorization or bank-specific issues, your financial institution may need to provide the final explanation.
One Less Thing
To Worry About.
From checkout to departure, Travlixa™ is designed around making the smaller parts of the journey feel simpler.