Privacy policy

COMPANY INFORMATION

Travlixa™

Travlixa™ is operated by Shanghai Meijinfeng Network Technology Co., Ltd. This Privacy Policy explains how we collect, use, disclose, protect and otherwise process personal information when you visit, interact with or make a purchase through our online store.

COMPANY NAME Shanghai Meijinfeng Network Technology Co., Ltd.
REGISTERED ADDRESS No. 24 Yangxin East Road,
Pudong New Area, Shanghai, China
LEGAL REPRESENTATIVE He Ming
UNIFIED SOCIAL CREDIT CODE 91310115MAKC3C9U60
PRIVACY & CUSTOMER SERVICE EMAIL service@travlixa.com
TELEPHONE +86 21 6862 0606
BUSINESS HOURS 8:00 AM – 10:00 PM
PRIVACY POLICY Last Updated: September 19, 2026

We may update this Privacy Policy from time to time to reflect changes in our store, technology, services, legal obligations or privacy practices.

01 OUR APPROACH TO PRIVACY

Thoughtful Travel.
Thoughtful Data Practices.

Your trust matters beyond the products you carry.

When you shop with Travlixa™, certain information is needed to process orders, arrange delivery, provide customer support and operate our online store.

We aim to collect and use personal information only where reasonably necessary for our business, customer service, security, legal and operational purposes.

02 INFORMATION WE COLLECT

The Information Needed
To Support Your Journey.

The personal information we collect depends on how you interact with Travlixa™ and which features of the store you use.

INFORMATION YOU PROVIDE Information shared directly with Travlixa™
01

Name and contact information

02

Email address and telephone number

03

Shipping and billing addresses

04

Order and purchase information

05

Account information, if an account is created

06

Messages sent to customer support

07

Marketing preferences and subscription choices

INFORMATION COLLECTED AUTOMATICALLY Information generated when you use the website
01

IP address and approximate device location

02

Browser, device and operating system information

03

Pages viewed and interactions with the store

04

Referral, campaign and advertising information

05

Cookie identifiers and similar technologies

03 PAYMENT INFORMATION

Secure Checkout.
Limited Payment Handling.

When you complete a purchase, payment information may be processed by the payment provider available through our checkout.

Travlixa™ does not intentionally store complete credit or debit card numbers on its own store systems after a transaction has been processed.

Payment providers may independently collect information required to authorize and process the transaction in accordance with their own privacy and security practices.

04 HOW WE USE INFORMATION

Information Used
For A Clearer Experience.

01 Orders & Fulfillment

To process purchases, prepare orders, arrange shipping and provide delivery updates.

02 Customer Support

To respond to questions, order issues, returns and product inquiries.

03 Store Improvement

To understand how customers use the store and improve navigation, products and content.

04 Security

To identify suspicious activity, prevent fraud and protect our Services.

05 Communication

To send service messages and, where permitted, promotional communications.

06 Legal Compliance

To meet applicable accounting, tax, legal and regulatory obligations.

05 SERVICE PROVIDERS

The Partners That Help
Operate The Store.

Travlixa™ relies on selected third-party service providers to operate portions of our ecommerce business.

Our online store uses Shopify technology. Shopify may process information relating to your access, browsing activity, checkout and purchases in order to provide ecommerce infrastructure and related services.

We may also disclose necessary personal information to service providers involved in payment processing, fulfillment, logistics, customer support, analytics, fraud prevention, email delivery and technical operations.

These providers may process personal information only as permitted by their contractual, legal and operational roles.

06 ADVERTISING & ANALYTICS

Understanding How
Travelers Discover Us.

Travlixa™ may use analytics and advertising technologies to understand website activity, measure advertising performance and show more relevant marketing.

Depending on our current advertising configuration, these technologies may include services provided by:

01 Meta

Advertising and measurement services associated with Facebook and Instagram.

02 Google

Analytics, advertising, conversion measurement and related technology services.

03 AppLovin / Axon

Advertising, attribution and campaign measurement services where used by Travlixa™.

These providers may use cookies, pixels, device identifiers or similar technologies and may process information under their own privacy policies.

07 COOKIES & SIMILAR TECHNOLOGIES

Small Technologies.
Useful Store Functions.

Travlixa™ and its technology providers may use cookies, pixels, local storage and similar technologies.

Browser settings may allow you to block or remove certain cookies. Disabling essential cookies may affect some store functions, including cart or checkout features.

08 HOW INFORMATION MAY BE DISCLOSED

Shared Only
For Relevant Purposes.

We may disclose personal information when reasonably necessary to operate the Travlixa™ store and provide the Services.

This may include disclosure to Shopify, payment processors, logistics providers, fulfillment partners, technology vendors, analytics providers, marketing providers and professional advisers.

We may also disclose information where necessary to comply with law, respond to lawful requests, protect our legal rights, investigate fraud or protect customers and the Services.

Personal Information Is Not Sold For Cash

Travlixa™ does not sell personal information to third parties in exchange for direct monetary payment.

Some privacy laws may define certain advertising-related disclosures as a “sale,” “sharing” or targeted advertising activity. Where such laws apply, eligible users may have additional rights.

09 INTERNATIONAL DATA PROCESSING

A Global Store.
A Global Technology Network.

Travlixa™ serves customers across different regions, and some service providers, fulfillment partners or technology systems may operate outside the country in which you live.

As a result, personal information may be processed or stored in another jurisdiction where privacy laws differ from those in your home country.

Where required, we and our service providers use appropriate measures for international data processing and transfers.

10 DATA SECURITY

Protecting Information
Through The Journey.

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration or disclosure.

01 Encrypted Connections

Secure connection technologies are used for supported areas of the online store.

02 Limited Access

Personal information is intended to be accessible only where reasonably necessary for business operations.

03 Payment Providers

Sensitive payment information is handled through supported payment-processing infrastructure.

No internet transmission or electronic storage system can be guaranteed to be completely secure, so absolute security cannot be promised.

11 DATA RETENTION

Keeping Information
Only As Needed.

We may retain personal information for as long as reasonably necessary to fulfill the purpose for which it was collected.

Retention periods can depend on order history, customer service requirements, fraud prevention, accounting obligations, tax rules, contractual obligations and applicable legal requirements.

Information may be deleted, anonymized or retained for a longer period where required or permitted by law.

12 YOUR PRIVACY RIGHTS

Your Information.
Your Choices.

Depending on where you live, applicable privacy law may provide you with rights regarding your personal information.

01

Request access to certain personal information we hold about you.

02

Request correction of inaccurate personal information.

03

Request deletion of eligible personal information.

04

Request information about certain disclosures or processing activities.

05

Withdraw consent where processing is based on consent.

06

Opt out of certain marketing communications.

07

Exercise other privacy rights available under applicable law.

We may need to verify your identity before completing certain privacy requests.

13 CALIFORNIA PRIVACY

Additional Rights
For Eligible California Residents.

California residents may have privacy rights under applicable California law, subject to statutory definitions, exceptions and eligibility requirements.

Depending on the applicable law and our processing activities, these rights may include requests to know, access, correct or delete certain personal information, and rights relating to certain forms of sharing or targeted advertising.

We will not unlawfully discriminate against an eligible consumer for exercising a privacy right protected by applicable law.

14 BROWSER PRIVACY SIGNALS

Browser Controls
& Privacy Preferences.

Some browsers and devices offer privacy settings, cookie controls or signals intended to communicate tracking preferences.

Our response to such signals may depend on available Shopify functionality, our technology providers and the requirements of applicable privacy law.

You may also use your browser settings to control or remove certain cookies.

15 CHILDREN'S PRIVACY

Our Store Is Not Directed
To Young Children.

Travlixa™ is not intended for children under 13, and we do not knowingly seek to collect personal information directly from children under 13.

If you believe a child has submitted personal information to us improperly, please contact service@travlixa.com so the situation can be reviewed.

16 EMAIL COMMUNICATIONS

Order Updates When Needed.
Marketing When Permitted.

We may use your email address to send transactional communications such as order confirmations, fulfillment information, shipping updates and customer service messages.

Where you have opted in or where otherwise permitted by law, we may also send promotional communications about Travlixa™ products, offers or brand updates.

Promotional communications should include a method for changing your marketing preferences or unsubscribing from future marketing messages.

17 DATA INCIDENTS

If A Security Incident
Affects Personal Information.

If we become aware of a security incident involving personal information, we will assess the nature and scope of the incident and take reasonable steps appropriate to the circumstances.

Where applicable law requires notification, affected individuals or relevant authorities will be notified in accordance with those legal requirements.

18 THIRD-PARTY SERVICES

Different Services.
Different Privacy Practices.

Our Services may reference or integrate services operated by independent third parties.

When you interact with a third-party service, that provider's privacy practices and terms may apply.

Travlixa™ is not responsible for the independent privacy practices of third parties we do not control.

19 CHANGES TO THIS POLICY

Privacy Practices
May Evolve Over Time.

We may revise this Privacy Policy periodically to reflect changes in law, store operations, service providers, technology or business practices.

The updated date shown on this page indicates the most recent revision.

Where required by applicable law, additional notice may be provided for material changes.

PRIVACY CONTACT

Questions About
Your Personal Information?

If you have questions about this Privacy Policy, our privacy practices or a privacy-related request, you may contact Travlixa™ using the details below.

COMPANY Shanghai Meijinfeng Network Technology Co., Ltd.
REGISTERED ADDRESS No. 24 Yangxin East Road,
Pudong New Area, Shanghai, China
EMAIL service@travlixa.com
TELEPHONE +86 21 6862 0606
BUSINESS HOURS 8:00 AM – 10:00 PM
THOUGHTFUL TRAVEL · RESPONSIBLE DATA PRACTICES

Your Trust Is Part
Of The Journey.

Travlixa™ aims to provide a shopping experience that feels clear, considered and respectful from the moment you visit our store to the moment your order arrives.

Clear Responsible Thoughtful